![]() We do not provide or distribute license activation codes those come from the software publisher. ![]() Where do I get an activation code or a license for my software? Where do I get an activation code or a license for my software? □ We highly recommend contacting the makers of such USB over IP devices for further details and confirmation of their iLok compatibility. USB OVER IP □ We do not have a general recommendation on which network-attached USB hubs can be used with the iLok. Of course, this depends on the manufacturer’s willingness to update the drivers. When we find that a specific device consistently has a USB compatibility problem, we do try to work with the manufacturer to make sure that they support the certified and standard USB calls that iLok makes. For USB3 devices, the newer drivers for a particular piece of hardware are more likely to support the proper calls than the older drivers are. The iLok USB is a USB2 device and is compatible with USB1, USB2, and USB3 ports and devices. See this FAQ entry to find out how a USB2 hub might help you solve a compatibility problem that Apple’s USB3 ports sometimes have with USB2 devices. Do I have to do anything before unplugging my iLok USB? Do I have to do anything before unplugging my iLok USB? □ Please note that we always recommend buying your iLok USB new and not used this is because there is no secure way for you to verify the status of licenses on a used iLok USB or to determine whether or not a used iLok USB is currently registered to another account. In Europe, the iLok USB is distributed by Sonic8 Limited and Sonic8 EU at lower shipping rates than from the US. In addition to being available at, the iLok USB is sold at many other pro-audio dealers and are generally found anywhere Avid products are sold. Pricing and availability are subject to change without notice. To purchase a new iLok USB online, click on Buy at the top of this page to proceed to the web store. Where can I buy an iLok USB? Where can I buy an iLok USB? □ ILok USB (2,3), or Host Computer, or iLok Cloud Please contact the software publisher directly if you have questions about the requirements of a particular piece of software. Some publishers may require an iLok USB for their products. Software publishers can offer licenses that can be activated to your host computer, the iLok USB, or the iLok Cloud. Do I need to buy an iLok USB? Do I need to buy an iLok USB? □ The iLok USB is portable, convenient, and hassle free. You can have licenses from multiple software publishers on the same iLok USB, and multiple iLok USBs can be connected to a computer to authorize software products. A single iLok USB can store up to 1500 separate licenses (3rd generation), 500 separate licenses (2nd generation), or 118 separate licenses (1st generation). The iLok USB is a key device that holds licenses for participating software products. (Collapse All) Learn About the iLok USB What is an iLok USB? I keep receiving an "IlokFirmwareException" and/or "WrongMachineBindingsErr1022" message when trying to use my iLok USB. I keep receiving an "Authorization Wire Exception - iLok2 result frame is an invalid size" message when trying to use my iLok USB. My iLok USB is not recognized by the system or software. How can I protect my iLok USB from damage or loss/theft? ![]() Where can I find my iLok USB warranty information? Which software publishers currently provide iLok-enabled products? Where do I get an activation code or a license for my software? What do I need to install to use my iLok USB? Do I have to do anything before unplugging my iLok USB?
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